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Bilfinger Zentur.io

Future-Ready District Heating Networks from a Single Source

Bilfinger supports operators in modernizing and decarbonizing their district heating networks – from consulting and network simulation to heat pumps, thermal energy storage systems and heat generation plants, through to implementation and long-term support. Bilfinger Zentur.io’s digital twin provides transparency, increases efficiency, and enables future-ready network operations.

Contact our experts now.

Your Challenges

Successfully Navigating the Heating Transition

Increasing
regulatory requirements
for district heating network operators
Successfully
implement the digitalization
of existing networks
Future-proof
the decarbonization
of heat supply

District heating network operators must modernize their networks, integrate renewable heat sources, and at the same time ensure security of supply, economic efficiency, and compliance with regulatory requirements. Achieving this requires more than simply digitalizing individual data sources. What is essential is a reliable, comprehensive view of the entire network, combined with the ability to evaluate potential measures and implement them with confidence.

Bilfinger as a Solution Partner for the Heat Transition

Our Solution

Bilfinger Zentur.io provides the data foundation. Bilfinger translates these insights into concrete measures. From consulting and network simulation to heat pump stations, thermal storage systems, and heat generation plants, through to technical implementation and long-term support, we offer all services from a single source.

An open laptop displaying a visualization of a digital twin of a heating plant.

From Data to Decision

Bilfinger Zentur.io – Digital Twin

The digital twin creates a virtual representation of your district heating network. Operational data is continuously integrated, enabling analyses, simulations, and forecasts.

  • Network transparency: analyze asset, operational, and consumption data centrally in GIS maps, tables, and time-series views.
  • Data integration: vendor-independent integration of metering, asset, ERP, and weather data.
  • Consumer monitoring: view load profiles of all end customers, identify excessive return temperatures, and take data-driven action.
  • Thermohydraulic simulation: calculate dynamic load scenarios automatically based on real measurement data or analyze static scenarios.
  • Generation dispatch planning: optimize operating schedules based on forecasts, market data, and heat demand.
  • Alarming and reporting: configure alarms and receive automated reports.

Bilfinger Zentur.io – Customer Portal

Meeting Transparency Requirements with a White-Label Solution

The Bilfinger Zentur.io customer portal consolidates consumption, contract, and billing data. This FFVAV- and GDPR-compliant solution creates transparency and reduces service effort.

  • Consumption transparency: Compare heat consumption across daily, weekly, monthly, and annual periods.
  • FFVAV compliance: Display consumption data, pricing information, and CO₂ emissions in accordance with Section 4 FFVAV.
  • Digital documents: Provide invoices, installment payments, and contracts centrally while saving up to €5 in postage per invoice.
  • Self-service: Capture changes and requests digitally and reduce support workload by up to 50%.
  • Registration: Guide customers directly to their contract account via personalized letters and QR codes.
  • Data integration: Integrate data via Excel/CSV imports or standardized interfaces.
An open laptop displaying a visualization of a customer portal.

References

Successful District Heating Projects

Frequently Asked Questions (FAQs)

Do I Need New Meters or a New IT System for This?

No. The software runs in a web browser without requiring local installation and integrates with your existing systems. You can get started using the data you already have today.

Is This Only Suitable for Large Utility Companies?

No. The solution scales from small local heating networks to large interconnected district heating networks. You can start with a single network section and expand step by step without changing the system.

What's in It for Me?

For the first time, you gain a complete, real-time view of your network. You can instantly identify sources of energy loss and excessive return temperatures, while assessing connection requests and network expansion projects based on reliable data rather than estimates.

How Is Data Security Ensured?

We are a 100% cloud-based SaaS solution. All data is processed in GDPR-compliant, certified data centers in Germany (ISO 27001 and BSI compliant). Access is role-based and secured through encrypted connections (TLS 1.3).

Are User and Role Concepts Available?

Yes. If required, we can define user roles such as administrator, network planner, operations manager, or viewer. This allows access rights to be managed precisely and according to individual responsibilities. The platform can also be operated in a multi-tenant environment, for example for subsidiaries.

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Any questions?
We are looking forward to your message
Phillip Gerwens

Head of Sales Bilfinger Zentur.io

Contact today